Frequently Asked Questions
Everything you need to know about our protective tech and accessories.
How protective are Mous phone cases?
Our cases are engineered with AiroShock™ technology, which provides high-impact protection by absorbing the energy of drops and dampening the impact to your device.
Do your cases support MagSafe® and wireless charging?
Yes, most of our Limitless and Clarity ranges are fully compatible with MagSafe® accessories and standard Qi-certified wireless chargers.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return period for all products in their original condition and packaging. Please contact our support team to initiate a return request.
Do you offer a warranty on your products?
We provide a Limited Lifetime Warranty on our phone cases and a 2-year warranty on our electronic accessories, covering any manufacturing defects.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.